Trading is subject to regulations and the penalties for failure to comply, or prove compliance, in a timely manner, can be severe. Ensuring reliable capture, storage, backup, integrity and retrieval is fundamental to our business.
If you are planning to update your systems, years of recordings may need to be transferred and transformed in the process. We have the tools and expertise to help, and we address migration in all of our proposals.
Our solution portfolio includes the following:
Contact us if you need to update your systems or need some help with data management
Recording calls is no longer sufficient. Regulators now require proof that all calls have been recorded and any recordings provided to them must be of good quality.
Speech-to-text transcription and speech analytics, in addition to helping with compliance, are also becoming useful for understanding what it going on in the markets and how customers are reacting.
We provide a full range of tools and services to cover such recording and compliance needs.
As an example, Operational Intelligence tools from our partners, such as Open-Lake Technology, allow you to automate time-consuming daily tasks including the morning check. They can validate the operational state of turrets, check the capture of all calls and confirm the audio quality. They can also detect key words in real-time conversations to warn you of possible fraud, risk of flight or infringement of your code of ethics..
We would be delighted to show you how it all works
Many companies are turning to third parties to manage the huge volumes of data that recording can generate. We help with this by providing the following:
Whatever your needs, we can advise and put in place the best solution for your business.
If you are looking for advice on the services or solutions that would suit your trading business?
Why not speak to one of our experts today to see how we can help you.
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